You may have CAPS LOCK on, or you may have typed an incorrect password. Check the password and make sure that CAPS LOCK is not on. Please contact our office at (520) 724-4350 and choose Option 8 - Administration from the menu if you are still unable to log in.

When you click on the Show Image link, you should get a window gives you the option of saving the file or opening it. Click on Save. A window will open up giving you the opportunity to name the file and choose where you would like to put the image on your computer. Please make a note of where you have placed the image, and what you have called it, so that you may open it with the windows image viewer. Downoad a TIFF file to test this. A window will open up giving you the opportunity to name the file and choose where you would like to put the image on your computer. Please make a note of where you have placed the image, and what you have called it, so that you may open it with the windows image viewer. If you are able to successfully download an image from our website, then our subscription service is functioning correctly.

Click the tiff button below mouse button.



Chose "Save Target As" from the list of options. A window will open up giving you the opportunity to name the file and choose where you would like to put the image on your computer. You may need to change the extension of the file from htm to tif. Please make a note of where you have placed the image, and what you have called it, so that you may open it with the windows image viewer.

Your subscription entitles you to download our images. Viewing and printing the image are controlled by programs outside our control and are not part of the subscription service. We do, however, have a list of suggestions, hints, tips, and links for possible solutions that may help you with problems outside of our control.